PRIVACY
Introduction
We would like to assure you that for the SEA CENTER located at 481 GRIGORIOU LAMBRAKI AVENUE 481 KERATSINI PIRAEUS 18757, the protection of our customers' personal data is of paramount importance. For this reason, we act appropriately to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations set by the legal framework, both by the company itself and by third parties who process personal data on behalf of the company.
THE SEA CENTER with headquarters at 481 GRIGORIOU LAMPRAKI LEOFRAKI KERATSINI PIRAEUS 18757, email: This email address is being protected from spambots. You need JavaScript enabled to view it. tel: 210 400 4994, website: www.kentrothalassis.gr informs that: for the purpose of conducting its business activities, it processes the personal data of its customers in accordance with the applicable national legislation and the European Regulation 2016/679 for the protection of individuals against the processing of personal data and for the free circulation of this data ( General Regulation on Data Protection, hereinafter referred to as "the Regulation") as in force.
For any information, detail or issue regarding the processing of personal data, contact the customer service department at email: This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone: 210 400 4994.
Purpose of processing and how we use your personal data.
We use your data in various ways, which vary depending on the purpose of processing. There are cases in which the SEA CENTER will not be able to take action if it does not have specific Personal Data, such as your Personal Data required during the processing of your orders so that the carrier can deliver them to you and not to someone another third person.
Purposes of processing your personal data are:
(a) the provision of the services you entrust to us and wish to receive from us such as the purchase of products you wish to purchase from us.
Specifically:
Execution of your orders
In order to deliver your orders and to be able to support you even after the sale, the necessary information we need is:
• the name and surname and for companies VAT, Tax Office, Profession, so that the employee who makes the delivery knows to whom he must deliver
• the billing address and / or delivery so you can pick up at your place
• the phone number to be able to communicate with you regarding your order
• the mobile phone number for your electronic information via electronic messages or telephone communication regarding your order
• your e-mail address, so that you can receive updates regarding your order
• All of the above are necessary for preventing and detecting fraud against you and against our company
(b) With your consent and if you have provided us, either during the creation of a member account, or during your subscription to our newsletter and personalized communication, your possibly necessary information, the following possibilities are provided:
Subscribe to newsletters, send updates and offers:
• To subscribe to newsletters, send information and offers you must provide us with your e-mail address (email)
Create a member account:
• To create a Member Account you must provide us with your e-mail address (email) and set your own personal passwords
With your registration and consent, you will be able to enjoy all of our updates and offers that we send via email.
Customer Satisfaction Survey
The data we collect from our website is used for your participation in a Customer Satisfaction Survey, under the specific conditions set by the legal framework. The Customer Satisfaction Survey is currently conducted via electronic communication.
Personalized communication (profiling)
In order to provide you with the best possible experience, the personal data that collected from our website may be used to send personalized updates, after you have given your consent, subject to the specific conditions set by the legal framework. More information on conducting profile in the corresponding section below.
Create a member account using Social Media:
• To create a Member Account using Social Media you must give your consent to the respective Social Media
• A necessary element that we receive from the Social Networking is the address of your Email
• The additional information we receive depends on the Social Networking, it can be either your gender or your date of birth or both if and when you have declared it public.
For details on the use of Social Media, see the corresponding section below.
By creating a member account according to the above and your respective consent, you will place your next orders without having to re-enter your details. You will now be able to enjoy an optimal experience with access to your account details, your order history and the status of your open orders, your favorites and all the settings offered on the "My Account" page.
This will give you access to all your information so that you can add or modify it as needed. You will be able to enter in your account all the necessary information for the execution of your orders, so that you do not have to fill them in every time you order.
You will also be able if you wish to add additional information such as your gender and date of birth that will allow us to be able to offer you an even closer to your needs and more personalized information.
Credit / Debit Card Details
• Your credit card details are requested upon completion of your orders if you choose the relevant payment method and relate exclusively to their electronic transmission through a secure environment to the banking institution for the completion of your payment only. THE SEA CENTER does not keep any credit card information in its systems.
• The implementation of the cardholder certification service may require the transfer of their card details to a third party provider, in cooperation with the bank that implements the completion of the card payment process.
What are the legal reasons for processing your personal data?
We process the personal data you provide to us only when we have a legitimate reason to do so.
Legitimate reasons for processing your personal data are:
(a) the provision of the services you entrust to us and wish to receive from us, such as the purchase of products and, consequently, the fulfillment of our contractual obligations in this context, for the proof of your orders, for the after-sales support, in order to we communicate with you about your orders and generally where it is reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce terms and conditions.
(b) the security and protection of the legitimate interests, both yours and ours. Thus, we use closed circuit television (CCTV) and security cameras in order to be able to protect the safety of individuals, materials, facilities as well as special security software aimed at detecting and preventing malicious actions: specifically during your visit to the physical. We use information such as IP address, tracking information, user's devices to detect or prevent fraud or abuse of our website.
(c) compliance with an obligation imposed by law, such as regulatory compliance for tax purposes
(d) the consent you provide under the specific conditions set by the legal framework, in order to: subscribe to the newsletter, receive updates on products, services, offers, participate in a satisfaction survey, send you personalized updates, etc. both the SEA CENTER process personal data in accordance with the applicable framework.
Personal Data Security
The SEA CENTER implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and / or illegal access to them, their use, modification or disclosure. In any case, the way the internet works and the fact that it is free does not allow anyone to guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access and possibly using personal data for unauthorized and / or illegal purposes...
